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Planning for Scale: How Loyalty and Customer Lifetime Value Drive Healthy Startup Growth
Scaling a startup takes more than performance marketing. Ads and campaigns can prove demand, but they won’t sustain growth on their own. Investors and customers alike look for signals of staying power: customer lifetime value (LTV), referrals, and loyalty programs that show people come back and bring others with them. If you’re not ready to measure and talk about these honestly, you may be sweeping a critical growth risk under the rug.
Marcela Shine
Sep 174 min read
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