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You hired someone to “just build the website.” Next thing you know, your Google accounts, email tools, and brand files are all tied to logins you don’t own. Sound familiar? In Part 2 of our Marketing Operations series, we’re breaking down the tools small business owners think they own—but don’t. You’ll get real examples, a dead-simple trick to protect your access (hint: it starts with an email), and 5 steps to take control—fast.

Your website might look great—but if it’s breaking every time you try to update it, or you’re still emailing your “web guy” for the login, something’s off. In Part 1 of our Marketing Operations series, we dig into the silent chaos hiding behind your site: outdated tools, missing access, vendor control, and the messy stuff that slows everything down. Don’t worry—we’ll show you how to spot the red flags and fix them (without needing to be a tech genius).

Starting or growing a business? Then you’re probably doing it all—CEO, marketer, and operations manager. This guide breaks down the difference between business ops and marketing ops, with examples and ChatGPT prompts to help you set things up right.

Small business owners, take control of your online presence! Learn why claiming your Google Knowledge Panel is crucial for protecting your b